AI for business
AI for small and medium businesses
Practical AI that saves your team hours every week: assistants, chatbots and automations connected to your email, documents, CRM and ERP. Introduced step by step, starting with a pilot.
Use cases
What AI can do in your departments
A few examples we hear about most. Every company is different, and the intro talk is where we find yours.
Customer service
- Draft replies to emails and tickets from your knowledge base
- Website chatbot that answers in Croatian, German and English
- Automatic sorting and routing of incoming requests
Sales
- Lead qualification and enrichment
- Call and meeting summaries straight into the CRM
- Personalised offers drafted from your templates
Finance & admin
- Reading invoices, delivery notes and receipts
- Pre-booking into accounting or ERP
- Reports and reconciliations in minutes
Operations & HR
- Internal assistant for procedures and policies
- Onboarding guide for new employees
- Checks on schedules, orders and inventory
Management
- Weekly summaries from your own data
- Ask about sales and costs in plain language
- Market and competitor research briefings
Documents & legal
- Search across contracts and archives
- Compare versions and flag unusual clauses
- Translate documents between Croatian, German and English
The integration pipeline
How AI plugs into the business you already run
No rip-and-replace. We connect an AI layer to your existing systems, keep a human in the loop where it matters, and measure what it saves.
01Your systems
02AI layer
- AI assistants & agentsdo the work
- Your knowledge (RAG)answers from your data
- Automationsconnect the tools
- Human approvalyou stay in control
03Results
- Faster replies
- Less manual entry
- Better decisions
- Hours back every week
Email & inboxIncoming requests are classified and a reply is drafted for your approval.
Hover or tap a source to trace its flow.
How we work
From first talk to AI in production
A short, low-risk path. You see results in a pilot before committing to a full rollout.
- 01 · 30 min
Intro talk
We learn how your business runs and where time gets lost. No slides, no obligation.
- 02 · 1–2 weeks
AI audit & use cases
We map processes and data, pick the use cases with the clearest return and estimate the effort.
- 03 · 2–4 weeks
Pilot
A working version on real data with a small group of users, so you judge results, not promises.
- 04 · Rollout
Integration & training
We connect it to your systems, secure it and train your team to use it day to day.
- 05 · Ongoing
Support & improvement
Monitoring, quality checks and new use cases as your team gets comfortable.
Deliverables
What you get
- 01A clear list of AI use cases, ranked by value and effort
- 02A working pilot on your real data
- 03Integration with the tools you already use
- 04Training for your team and documentation
- 05Ongoing support and monitoring
Why Orbit
An AI partner that speaks engineering, and your language
Engineers, not hype
We build and run production software. AI gets the same treatment: tested, monitored and maintainable.
Your data stays yours
GDPR-first setups, EU hosting options and clear rules on what a model may see, built with the EU AI Act in mind.
Sized for SMEs
Start with one use case and a pilot, not a six-figure transformation programme.
Croatia ⇄ DACH
Based in Zadar, working with clients across Croatia, Germany, Austria and Switzerland, in Croatian, English and German.
Technologies we work with
- Anthropic Claude
- OpenAI
- Google Gemini
- Mistral AI
- Hugging Face
- Ollama
- LangChain
- n8n
- Microsoft Azure
- AWS
- Google Cloud
- .NET
- Python
- TypeScript
- React
- PostgreSQL
- Docker
- Kubernetes
- Terraform
- GitHub Actions
FAQ
Questions we hear every week
How much does it cost to bring AI into a small business?
It depends on the use case, but you don’t need a big budget to start. We begin with a short analysis and a fixed-scope pilot, so you know the cost and the expected benefit before any larger investment.
Is our data safe? What about GDPR?
Yes, when it’s set up properly, and that’s our job. We use business-grade AI services that don’t train on your data, EU hosting where needed, access controls and logging. We document the data flows so you can meet your GDPR obligations.
Do we need our own IT team?
No. We handle the technical side end to end and train the people who will use the solution. If you do have IT staff, we work alongside them.
How long until we see results?
A first pilot usually runs within a few weeks of the intro talk. You test it on real work before deciding on a full rollout.
Will AI replace our employees?
That’s not the goal. AI takes over repetitive tasks (sorting, retyping, searching) so your people can spend their time on customers and decisions. Important actions stay under human approval.
What does the EU AI Act mean for us?
Most SME use cases, such as assistants, document processing and internal search, fall into the lower-risk categories with mainly transparency obligations. We assess each use case and build in what’s required.
Do you also build custom software, not just AI?
Yes. Software development is where we started: web platforms, mobile apps, cloud and DevOps. Many projects combine both.
Contact
Want AI in your business? Let’s talk.
Tell us a little about your company and what eats up your team’s time. We’ll reply and suggest a time for a short call.
- 01We reply to your message
- 02A short call about your processes
- 03A concrete proposal with a pilot
Prefer email? Write to info [at] orbit-solutions.io